FREQUENTLY ASKED QUESTIONS
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On Day 1 (Fri) you do not need a ticket to participate in the festival activities down town.
On Day 2 (Sat) and Day 3 (Sun) you do need a ticket to enter the festival area at Stanthorpe Showgrounds.
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You can purchase tickets to enter the festival area at Stanthorpe Showgrounds:
online ahead of time at https://www.snowflakesinstanthorpe.com.au/buytickets
online at the gate at https://www.snowflakesinstanthorpe.com.au/buytickets
NOTE: There are no cash ticket sales at the gate.
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On Day 2 (Sat) and Day 3 (Sun) the showgrounds car park will be open from 8.30am.
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On Day 2 (Sat) and Day 3 (Sun) the showgrounds gates for public access will open at 9am.
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On Day 2 (Sat) and Day 3 (Sun) the command centre tent can be found in the main show ring.
At this location you can:
ask questions
purchase official festival merchandise
connect with first aid, police, ambulance, security
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With the exception of registered service dogs or guide dogs, no dogs are permitted at the Snowflakes in Stanthorpe winter festival. Please do not bring your dog to the festival. Officials will ask you to remove the dog from the festival and there is no refund on your ticket.
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Warm clothes is suggested including jackets. Bring gloves if your hands feel the cold! And don’t forget a beanie for your head. Gum boots or safety boots will work on the snowfield. Make sure you bring a change of clothes for the kiddies using the snowfield as they may get cold and damp. But to make sure you are wearing comfortable clothes to keep you warm. Our temperatures at the moment are from anywhere from -3 to 18 degrees. So layers are better as the weather is always changing. Be prepared 4 seasons in one and remember it gets cooler as soon as the sun starts setting from 3pm onwards.
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Yes many of the food vendors will have gluten free options available.
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On Day 2 (Sat) and Day 3 (Sun) the taxi rank is located outside the High St gate, along High St.
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You can find the official program on this website on the programs page.
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We are not taking pre-bookings for the skating this year. When you arrive, if you want to skate, make your way to the skating rink first thing and make a booking for a session. The sessions in the middle of the day will sell out the quickest.
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On Day 2 (Sat) and Day 3 (Sun):
if you enter the showgrounds by Gate 1 High St, the disabled parking will be near the main entrance to the festival near the tea pavilion.
if you enter the showgrounds by Gate 2 Club Rd, the disabled parking will be near the main entrance to the festival near the announcer’s box.
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On Day 1 (Fri), ATMs are located at each of the banks along High St and Maryland St.
On Day 2 (Sat) and Day 3 (Sun) of the festival, there are two ATMs at the showgrounds, and they are both located on the west side of the Tea Pavilion. Look for the flags.
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On Day 1 (Fri), there are wineries providing a sample of their products as part of the markets on Maryland St, Stanthorpe.
On Day 2 (Sat), you cannot bring alcohol into the showgrounds. There is a bar operating in the winery tent in the main show ring. There are also wineries operating who can provide you with a sample of their products and then sell takeaway boxes.
NOTE: No alcohol is to be served or consumed by persons under 18 years of age and no alcohol will be supplied to an intoxicated person.
On Day 3 (Sun), there is no alcohol service.
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No, sorry, there is no camping at the showgrounds during the Snowflakes in Stanthorpe winter festival.
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On Day 2 (Sat) and Day 3 (Sun), you can find the parenting room on the southern side of the exhibition centre at the showgrounds.
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On Day 2 (Sat) and Day 3 (Sun), you can find the first aid station on the High St side of the Exhibition Centre. Look for the Country Style First Aid Services van and pop up tent.
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Sorry no, Snowflakes in Stanthorpe does not offer mobility scooters or golf carts to move around the festival on any of the days.